Marobrain guarantee notes: the 60-day window, explained
The maker backs every direct Marobrain order with a 60-day money-back guarantee. These notes explain how the window actually works, why it exists only on the direct channel, and how to keep yourself covered.
What the guarantee says
Sixty days, counted from the day your order arrives, to decide whether Marobrain earned a place in your morning. If it did not, you ask for your money back - and the policy as published covers opened bottles, which matters, because a fair trial of a cognitive capsule takes weeks, not days. The refund applies to the product total; return shipping is typically yours.
How a refund actually runs
Everything goes through the maker's own support, whose contact details are published on the official checkout and on your order confirmation email. You write in with the order number, follow the return instruction they send, and the refund lands back on the original payment method. Keep that confirmation email; it is the whole paper trail you need, and it is also your proof that the order came from the real channel in the first place.
One boundary worth stating: The Real Shelf cannot file, speed up, or arbitrate a refund. We are a verification desk, not the manufacturer's help line - but if the process as described here stops matching reality, tell us and this page gets rewritten.
Why the window holds only on direct orders
The guarantee is a contract between the maker and its own customer list. A Marobrain bottle bought from a marketplace seller or a copycat storefront is outside that list: the maker has no record of the sale, no control over storage or authenticity, and no obligation to refund it. This is the least dramatic and most expensive way buyers lose money on lookalike pages - the bottle arrives, underwhelms, and the 60-day promise printed on the fake page leads nowhere. The fix is boring and total: order through the verified channel, checked step by step on the site check page.
Guarantee questions
Does the 60-day window cover all three packages?
Yes. Two, three, and six bottle orders carry the same window when placed on the maker's own checkout - the packages differ in price, not in protection.
What if I bought Marobrain from Amazon?
The maker does not authorize marketplace listings, so the direct guarantee does not follow them. Your recourse runs through the marketplace's own return system, with its own rules.
Order with the guarantee attached
Affiliate route; same checkout, same window. Disclosure.
Back to the Marobrain official website guide for the scorecard, the pricing grid, and the buyer questions.